Customer Exp.

Hermès

G & Co.

Hermès

Work
ECOMMERCE, CONVERSION RATE OPTIMIZATION, UX STRATEGY
Client
Hermès
To help shape the rigidity of its digital strategy, G & Co. engaged with Hermès to execute an audit of its shopping experience. We have worked with the Hermès team to identify more than a dozen unique user profiles and envision an online experience that invites prospects to explore further much like customers of the renowned luxury French brand do in one of its many fine boutique locations.


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