Reimagining Health

Healthcare should reflect empathy and care through innovation, designed for real people facing real challenges in an ever-changing world.

The G & Co. Approach

We approach healthcare as a system of experiences — each one an opportunity to build clarity, trust, and care.

Experience Strategy & Design

We architect experiences that meet rising expectations—from digital patient journeys to provider tools and member communications. Rooted in evidence. Designed with empathy.

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CX Transformation at Scale

We operationalize experience strategies across large systems—turning intent into implementation through practical toolkits, scalable frameworks, and staff enablement. From first pilot to full rollout, we guide the way.

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Enterprise Service Innovation

Design is only powerful when it moves the needle. Our approach blends creativity with strategy to create experiences that drive results—better engagement, stronger loyalty, improved care delivery. Every decision is rooted in real data, clear goals, and measurable success. Because in healthcare, outcomes aren’t just numbers—they’re lives improved and trust earned over time.

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AI Strategy & Enablement

We partner with healthcare and pharmaceutical enterprises to turn AI from buzzword into business value. From structuring proprietary data to developing use cases and workflows, we help teams operationalize AI across clinical, operational, and patient-facing functions—ensuring safety, scalability, and strategic alignment every step of the way.

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Selected Projects

We believe healthcare should deliver empathy and care through thoughtful innovation—built for real people, real challenges, and the evolving demands of modern life.

Health Division Articles

Omnichannel Healthcare Strategy for Enterprise Success

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Health Division Articles

Enterprise Healthcare Software Development Strategy

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Health Division Articles

Integrating AI in Healthcare: Strategies, Tools, and Future Outlook

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Trusted Advisors

Steven Moy

CTO

As the Chief Technology Officer at G & Co. Health, Steven is a strategic leader responsible for driving technical innovation, scaling platform capabilities, and enabling enterprise transformation across healthcare and pharma. With a track record spanning Shiseido, Samsung, and American Express, Steven has led digital ecosystem overhauls, designed compliant and scalable architectures, and supported mission-critical initiatives for global health and life sciences brands. His expertise lies in systems integration, AI readiness, and aligning technology with clinical, operational, and patient experience goals.

Andrew Dawson

CSO

As Chief Strategy Officer at G & Co., Andrew is a visionary leader responsible for defining brand direction, unlocking consumer insight, and driving strategic growth across global clients. With a proven track record at Levi’s, Fenty, IWC, Booking.com, and IBM, Andrew has led brand repositioning, digital transformation, and customer experience initiatives that turn emotional connection into tangible business results. His expertise lies in long-term planning, behavior-driven strategy, and aligning inspiration with commercial impact.

Adrian Garnica

President

As the President of G & Co., Adrian is a visionary leader responsible for driving growth, managing teams, and fostering client relationships. With a proven track record at McKinsey and R/GA, Adrian has successfully developed and executed strategic visions, led consultant teams, secured major clients such as Travel + Leisure, Google, and Louis Vuitton, and ensured top-quality project delivery. Adrian's expertise lies in scaling, operations, and client-agency collaboration.

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Welcome to Our Health Division

Redefining

the

Healthcare

Journey

through

Impactful

CX

Ready to unlock growth?
Contact Us