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Direct to Consumer
Retail
eCommerce
Luxury
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Luxury Customer Experience & Insights Agency & Consulting Firm

G & Co. is synonymous with excellence in the luxury customer experience & insights realm. Our track record as a leading consultancy is a testament to our strategic prowess. Guided by a client-centric ethos, we redefine industry standards, making us the go-to luxury customer experience & insights authority.

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G & Co. has over 7+ years of experience working with Adobe Experience Cloud, helping clients to implement, integrate and optimize the platform to drive business results.
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G & Co. has a team of more than 25 employees who are certified experts across the Adobe platform.
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Luxury Customer Experience & Insights Agency & Consulting Firm Services

G & Co. is the compass guiding luxury brands towards unparalleled success in the customer experience & insights domain. Through rigorous assessments, strategic pricing models, and meticulous journey designs, we elevate brands, ensuring they resonate with the discerning clientele. Our prowess in advanced analytics and omnichannel optimization crafts a seamless brand narrative, while product development expertise and CX measurement refine offerings to meet and exceed elite expectations. G & Co.'s academy empowers industry leaders, and our strategic consulting redefines the future of luxury, positioning clients as paragons of excellence in a competitive landscape.

Brand Assessment and Positioning

G & Co. propels luxury brands to new heights through meticulous brand assessments. Our strategic scrutiny unveils untapped potential, shaping a narrative of distinction and enduring resonance in the discerning market landscape.

Strategic Pricing Solution

At G & Co., precision meets profitability in crafting pricing strategies for luxury brands. We navigate the delicate balance, ensuring value alignment and market dominance. Elevate your brand with our nuanced approach to pricing dynamics.

Customer Journey Design

G & Co. orchestrates seamless luxury experiences through meticulous customer journey design. Every touchpoint is a narrative, carefully curated for sophistication.

Innovative Product Development

G & Co. pioneers innovation in luxury product development. We navigate the intersection of opulence and utility, crafting offerings that captivate the elite.

Seamless Omnichannel Optimization

G & Co. redefines luxury engagement through omnichannel optimization. Seamlessly connect with your audience across platforms, creating a harmonious brand symphony. Elevate your omnichannel presence with our strategic expertise.

Leverage Advanced Analytics

G & Co. harnesses the power of data in luxury through advanced analytics. Our insights transcend the ordinary, revealing patterns that drive strategic precision. Trust us to unveil the future of your brand through analytical acumen.

Training and Coaching

G & Co. has trained brands on the foundations of luxury establishment, fostering brilliance in the industry's leaders. With curated programs and expert guidance, we empower professionals to navigate the nuanced realm of luxury customer experience & insights.

Strategic Consulting Expertise

At G & Co., our strategic consulting goes beyond conventional wisdom, shaping the future of luxury. With a deep understanding of industry intricacies, we navigate complexities to position your brand as a paragon of excellence in the competitive landscape.
Learn how Nike expertly curated its direct-to-consumer strategy through a meticulously refined digital experience.
Learn how Chase strategically fortified customer loyalty through optimized digital channels and customer-centric journeys.
Learn how Marriott Bonvoy successfully reimagined the travel experience by embracing a digital platform-driven approach.
Read how Burberry revolutionized the luxury fashion landscape with a groundbreaking digital transformation in commerce.

Our Impact as a Luxury Customer Experience & Insights Agency & Consulting Firm

G & Co. excels in surmounting challenges within the luxury customer experience & insights landscape. Our consumer-centric approach, coupled with a meticulous focus on measurable growth, ensures that each engagement aligns with clients' business objectives. Through regular success check-ins and leveraging Acumen, our benchmarking research platform, we offer unparalleled insights into market trends and consumer sentiments, providing our clients with a global perspective. G & Co.'s strategic prowess transcends boundaries, empowering luxury brands to stand out in the competitive marketplace and secure a distinctive competitive edge.

Personalized Engagement

G & Co. crafts bespoke strategies for personalized engagement, understanding that luxury is defined by individual experiences. By delving into client-specific brand values and customer profiles, we tailor experiences that resonate deeply, forging emotional connections and ensuring a uniquely captivating journey for every luxury customer.

Data-Driven Excellence

Our approach hinges on data-driven excellence. G & Co. leverages our Acumen platform and advanced analytics to transform data into actionable insights. By interpreting customer behavior, market trends, and brand performance, we empower clients to make informed decisions, ensuring a competitive edge grounded in precision and relevance.

Agile Response to Market Dynamics

G & Co. thrives on agility in the face of market dynamics. We guide clients to swiftly adapt to evolving trends and consumer expectations. Our agile methodologies enable a responsive stance, ensuring clients not only navigate change effectively but also proactively seize opportunities, maintaining a strategic advantage in the ever-shifting luxury landscape.

Industry Insight

G & Co. provides clients with unparalleled industry insights, fostering thought leadership and innovation. Through G & Co. Academy and global perspectives, our clients gain a deep understanding of market dynamics. This insight equips them to anticipate trends, driving innovation and positioning them at the forefront of the dynamic luxury sector.

Continuous Improvement

G & Co. ingrains a culture of continuous improvement in client operations. Through regular success check-ins and iterative feedback loops, we ensure alignment with business objectives. By proactively addressing concerns and evolving strategies, clients experience ongoing refinement, ensuring sustained growth and a consistently elevated luxury customer experience.

Global Presence

With a global presence, G & Co. offers clients a nuanced understanding of international markets. Our diverse offices ensure a comprehensive perspective that transcends borders, allowing clients to build strategies resonant with various consumer segments. This global outlook positions our clients as leaders in the competitive luxury marketplace.

Testimonial

"G & Co. is a dynamic, resourceful, and engaging team that can dive in, collaborate across teams, and deliver actionable insights. I would recommend them for any company that requires strategic thinking and leadership."

"Upon reviewing multiple alternatives, our selection fell on G & Co., - a choice that has been absolutely precise from the very start. This collaboration has brought forth immense value and positivity for Nike, making it an exceptionally gratifying endeavor."

"G & Co.'s team exemplifies strategic expertise and fearless innovation. Their commitment to solving complex problems is commendable."

"G & Co. is a blend of passion, collaboration, and unmatched digital expertise, always exceeding our business expectations."

Aaron Bellack
Manager, Marketplace Operations
Saks Fifth Avenue
Alexandra Reed
Director, Digital Marketing EMEA
Nike
Akio Tanaka
Senior Director, Digital Transformation
Toyota
Patricia Miller
Senior Director, Customer Experience
Marriott Bonvoy

Our Expertise as a Luxury Customer Experience & Insights Agency & Consulting Firm

G & Co. stands as a pinnacle of expertise in the luxury customer experience & insights industry. Our team of over 100 strategists and experienced specialists brings an unparalleled depth of knowledge. Having collaborated with industry leaders such as Nike, Saks Fifth Avenue, Marriott, and Levi's, our diverse portfolio spans retail, fashion, luxury, apparel, and consumer goods. We go beyond conventional practices, evidenced by our Industry Index publications that benchmark top brands. Recognized by the National Minority Supplier Development Council, our thought leadership, featured by esteemed entities like the Wall Street Journal, CFDA, and ANA, further solidifies our standing in shaping the narrative of luxury customer experiences.

Innovation Catalyst

G & Co. serves as an innovation catalyst in the luxury customer experience & insights arena. We champion cutting-edge ideas and technologies, transforming challenges into opportunities. By fostering a culture of innovation, we ensure that our clients are not only current with industry trends but also pioneers shaping the future of luxury experiences.

Diverse Sector Mastery

G & Co. showcases diverse sector mastery, transcending industry boundaries. Our expertise spans luxury real estate, automotive, fashion, beauty, food, travel, and beyond. This multifaceted approach enables us to offer nuanced insights, crafted strategies, and elevated experiences that resonate uniquely within each sector of the luxury landscape.

Proactive CX Evolution

G & Co. leads in proactive CX evolution, anticipating and adapting to shifts in luxury consumer expectations. By instilling a culture of continuous improvement and leveraging real-time feedback loops, we ensure that our clients stay ahead of the curve, delivering dynamic and evolving luxury customer experiences.

Thought Leadership Excellence

At G & Co., thought leadership excellence is ingrained in our approach. Our team's expertise is not just operational; it shapes industry narratives. Through published benchmarks, speaking engagements, and acclaimed thought leadership, we contribute substantively to the evolving discourse in luxury customer experience & insights.

Real Estate & Accommodation

In the realm of luxury real estate, G & Co. redefines the experience. From luxurious apartments & condos to sprawling homes and penthouses, our insights reshape the market. By understanding the intricacies of high-end living, we guide clients in curating distinctive real estate experiences that resonate with the most discerning buyers.

Automotive & Transportation

G & Co. drives innovation in luxury automotive and transportation. From exquisite autos and private jets to opulent yachts, our expertise shapes the future of high-end travel. By understanding the unique demands of luxury clientele, we redefine automotive and transportation experiences, ensuring unparalleled journeys on land, air, and sea.

Fashion & Apparel

In the world of luxury fashion and apparel, G & Co. is synonymous with distinction. From haute couture and renowned designers to exquisite jewelry and watches, our insights shape iconic brands. By understanding the nuanced tastes of the luxury market, we guide clients in crafting fashion experiences that transcend trends.

Beauty & Personal Care

G & Co. elevates luxury beauty and personal care experiences. From cosmetics to makeup products, our expertise defines industry benchmarks. By deciphering evolving consumer preferences, we guide clients in creating beauty and personal care offerings that embody opulence, sophistication, and enduring allure.

Food & Beverage

G & Co. sets the standard in luxury dining, fine wine, and food & beverage experiences. From Michelin-starred restaurants to exclusive spirits, our insights redefine culinary indulgence. By understanding the intersection of taste and luxury, we guide clients in curating gastronomic experiences that captivate the most refined palates.

Travel & Hospitality

In luxury travel and hospitality, G & Co. orchestrates unforgettable experiences. From hotels and resorts to fine dining and tourism services, our insights redefine opulence. By understanding the evolving desires of luxury travelers, we guide clients in crafting travel and hospitality offerings that embody sophistication and exclusivity.

Home Goods & Interior Design

G & Co. shapes luxury home goods and interior design experiences. From bespoke furniture to exquisite interiors, our expertise defines lavish living. By understanding the aesthetic aspirations of the luxury market, we guide clients in curating home goods and interior design offerings that reflect timeless elegance.

Health & Wellness

In luxury health clubs and wellness & spa facilities, G & Co. sets a transformative standard. Our insights redefine well-being. By understanding the discerning expectations of the luxury clientele, we guide clients in creating health and wellness experiences that harmonize opulence, rejuvenation, and the pursuit of a balanced lifestyle.

Consumer Goods

G & Co. pioneers innovation in luxury consumer goods and retail. From packaged goods to high-end retail experiences, our insights redefine consumer expectations. By understanding the shifting dynamics of luxury retail, we guide clients in curating consumer goods offerings that embody sophistication and set industry benchmarks.

Leisure & Experiences

G & Co. leads in luxury experiences and leisure activities. From exclusive sports to curated leisure pursuits, our insights redefine recreation. By understanding the desires of the luxury consumer, we guide clients in creating leisure and experience offerings that resonate with the pursuit of extraordinary moments.

Financial & Clientele

In the realm of luxury high-net-worth individuals and wealth management, G & Co. stands as a trusted advisor. Our insights redefine financial services for discerning clients. By understanding the intricacies of luxury wealth, we guide clients in creating financial and clientele experiences that align with the aspirations of the elite.
53% increase in online campaign-driven conversion rate for Prime membership
102+ million people reached after implementation of user experience design
162% increase in online direct-to-consumer conversion
27% Increase in mobile banking transactions through digital enhancements
38% Uplift in brand eCommerce redesign impacting customer retention
Robust strategy delivered to meet $10 billion revenue goal by 2027
25% increase in customer satisfaction with a mobile app design & development revamp for improved guest experience
Mobile app design created from start to finish in 2-month timeline
23 million impressions generated to bolster customer retention and loyalty
478% increase in campaign reach with new market targeting
100+ delivers & consumers benchmarked across the United States for a 3-month survey
Full-scale, responsive UX/UI design for desktop, mobile, and tablet created in 2 months
1 million downloads of the Toyota app for convenient, vehicle management
1 million downloads of the Toyota app for convenient, vehicle management
Full-scale, responsive UX/UI design for desktop, mobile, and tablet created in 2 months
100+ delivers & consumers benchmarked across the United States for a 3-month survey
478% increase in campaign reach with new market targeting
23 million impressions generated to bolster customer retention and loyalty
Mobile app design created from start to finish in 2-month timeline
25% increase in customer satisfaction with a mobile app design & development revamp for improved guest experience
Robust strategy delivered to meet $10 billion revenue goal by 2027
38% Uplift in brand eCommerce redesign impacting customer retention
27% Increase in mobile banking transactions through digital enhancements
162% increase in online direct-to-consumer conversion
102+ million people reached after implementation of user experience design
53% increase in online campaign-driven conversion rate for Prime membership

Technologies

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FAQs

What are the key benefits of hiring a luxury customer experience & insights agency for enterprise businesses in the retail, fashion, and consumer goods industries?

Engaging a top-tier luxury customer experience & insights agency, such as G & Co., offers multifaceted benefits for enterprise businesses in retail, fashion, and consumer goods. Our expertise translates into a refined understanding of the high-end market, ensuring tailored strategies that resonate with discerning clientele. We leverage data-driven insights to optimize customer experiences, fostering brand loyalty, and elevating overall satisfaction. G & Co. uniquely positions brands to anticipate and adapt to market shifts, ensuring a competitive edge in the dynamic luxury landscape.

How do top luxury customer experience & insights agencies contribute to elevating brand differentiation and market positioning in the luxury sector?

Leading luxury customer experience & insights agencies, exemplified by G & Co., play a pivotal role in elevating brand differentiation and market positioning within the luxury sector. Our approach involves a meticulous analysis of market trends, consumer behavior, and competitive landscapes. By crafting bespoke strategies, we ensure that brands not only stand out but also align with the evolving expectations of high-net-worth individuals. G & Co. transforms data into actionable insights, driving innovation and positioning brands as leaders in the luxury market.

What methodologies do leading luxury customer experience & insights agencies employ to analyze and enhance the overall customer journey for high-end clientele?

At G & Co., we employ sophisticated methodologies to analyze and enhance the overall customer journey for high-end clientele. Our process involves in-depth customer journey mapping, examining touchpoints, and deciphering consumer behaviors. By identifying pain points and opportunities, we craft strategies that resonate with the luxury audience. Our focus extends beyond transactions, emphasizing holistic experiences that create lasting brand connections. G & Co. ensures that every interaction aligns with brand values, contributing to a seamless and enchanting customer journey.

How can a luxury customer experience & insights agency effectively integrate data-driven strategies to optimize customer interactions and satisfaction in the luxury industry?

G & Co. excels in integrating data-driven strategies to optimize customer interactions and satisfaction in the luxury industry. Our approach involves leveraging advanced analytics, AI, and machine learning to extract actionable insights from vast datasets. By employing predictive modeling and real-time analytics, we tailor strategies that anticipate and fulfill the unique preferences of luxury consumers. G & Co. ensures that brands not only meet but exceed expectations, fostering loyalty through personalized, data-informed experiences.

What specific expertise do luxury customer experience & insights agencies bring to the table, particularly in terms of navigating challenges unique to high-end real estate and accommodation experiences?

Navigating challenges unique to high-end real estate and accommodation experiences demands specialized expertise, a hallmark of G & Co. With a deep understanding of the luxury real estate landscape, we guide brands in crafting distinctive experiences. From luxury apartments and condos to exclusive homes and penthouses, our insights inform strategies that resonate with the desires of high-net-worth individuals. G & Co.'s expertise ensures that brands in this sector navigate challenges seamlessly, creating unparalleled real estate experiences that stand out in the luxury market.

How do luxury customer experience & insights agencies approach the development of tailored strategies for the automotive and transportation sector, ensuring a seamless and opulent customer journey?

Luxury customer experience & insights agencies, exemplified by G & Co., approach the development of tailored strategies for the automotive and transportation sector with precision. By understanding the unique desires of luxury consumers, we craft experiences that go beyond mere transactions. From personalized concierge services to seamless digital interfaces in high-end vehicles, our strategies ensure a journey that aligns with the opulence and sophistication expected in the luxury automotive and transportation landscape. G & Co.'s expertise lies in creating seamless and opulent customer journeys that redefine standards in this exclusive sector.

In the realm of luxury fashion and apparel, what are the proven strategies employed by top agencies to enhance brand affinity, especially in the areas of haute couture, jewelry, and watches?

In the realm of luxury fashion and apparel, top agencies, including G & Co., employ proven strategies to enhance brand affinity, especially in haute couture, jewelry, and watches. We meticulously analyze market trends, consumer behaviors, and competitive landscapes to craft strategies that resonate with the aspirations of high-net-worth individuals. From exclusive runway experiences to personalized shopping journeys, G & Co. ensures that every touchpoint elevates brand perception. Our expertise lies in creating captivating narratives that amplify brand affinity, establishing luxury fashion and apparel clients as leaders in the industry.

What role do luxury customer experience & insights agencies play in shaping the beauty and personal care market, and how can their expertise contribute to the success of high-end cosmetic and makeup products?

Luxury customer experience & insights agencies play a pivotal role in shaping the beauty and personal care market, and G & Co.'s expertise contributes significantly to the success of high-end cosmetic and makeup products. By understanding evolving consumer preferences and staying ahead of beauty trends, we guide brands in curating exquisite product experiences. From personalized skincare consultations to immersive in-store experiences, G & Co. ensures that every interaction embodies luxury. Our strategic approach reshapes the beauty and personal care market, establishing our clients as trailblazers in the industry.

How do leading luxury customer experience & insights agencies impact the food and beverage industry, specifically in terms of creating exclusive dining experiences, fine wine offerings, and luxury spirits?

Leading luxury customer experience & insights agencies, such as G & Co., significantly impact the food and beverage industry by creating exclusive dining experiences, fine wine offerings, and luxury spirits. Our strategies go beyond traditional approaches, incorporating elements of exclusivity and personalization. From curated dining events to bespoke wine and spirits tastings, G & Co. ensures that brands in this sector stand out in a competitive market. Our expertise lies in reshaping the gastronomic landscape, creating experiences that captivate the refined tastes of luxury consumers.

What contributions can luxury customer experience & insights agencies make to redefine travel and hospitality experiences, encompassing luxury hotels, resorts, restaurants, and tourism services?

Luxury customer experience & insights agencies, exemplified by G & Co., contribute to redefining travel and hospitality experiences across luxury hotels, resorts, restaurants, and tourism services. Our strategies focus on creating seamless and personalized journeys that resonate with the desires of high-net-worth travelers. From exclusive travel packages to personalized concierge services, G & Co. ensures that every element of the travel experience reflects opulence and sophistication. Our expertise positions clients as leaders in the competitive luxury travel and hospitality sector, setting new standards for excellence.

How do top-tier agencies influence the home goods and interior design market, providing insights into creating luxurious furniture, home goods, and interior design experiences?

Top-tier agencies, like G & Co., wield significant influence in the home goods and interior design market. Leveraging in-depth consumer insights, we provide nuanced guidance on creating luxurious furniture, home goods, and interior design experiences. Our approach involves trend forecasting, understanding lifestyle aspirations, and crafting strategies that resonate with high-net-worth individuals. G & Co. ensures that every facet of home goods and interior design aligns seamlessly with the expectations of the discerning luxury consumer, setting brands apart in the competitive market.

In the health and wellness sector, what role do luxury customer experience & insights agencies play, and how can their expertise contribute to the creation of exceptional health clubs and spa facilities?

In the health and wellness sector, luxury customer experience & insights agencies, exemplified by G & Co., play a pivotal role. Our expertise contributes to the creation of exceptional health clubs and spa facilities by combining consumer-centric insights with industry trends. From personalized fitness programs to immersive spa experiences, G & Co. ensures that every touchpoint reflects opulence and rejuvenation. Our strategies elevate health and wellness offerings, positioning clients as leaders in providing extraordinary experiences that cater to the holistic well-being of high-net-worth individuals.

How do luxury customer experience & insights agencies impact the consumer goods and retail landscape, and what strategies can they employ to shape the market for high-end consumer packaged goods?

Luxury customer experience & insights agencies, such as G & Co., have a profound impact on the consumer goods and retail landscape. Employing data-driven insights, we shape the market for high-end consumer packaged goods by anticipating consumer preferences and market trends. From exclusive product launches to personalized in-store experiences, G & Co. crafts strategies that redefine consumer expectations. Our expertise in consumer goods and retail ensures that brands stand out in a competitive market, driving both brand loyalty and market share.

In the domain of leisure and experiences, what innovative approaches do luxury customer experience & insights agencies adopt to curate exclusive leisure activities and sports experiences?

In the domain of leisure and experiences, G & Co. adopts innovative approaches to curate exclusive activities and sports experiences. By blending consumer preferences with emerging trends, we create bespoke leisure offerings that captivate high-net-worth individuals. From luxury sports events to curated leisure activities, G & Co. ensures that brands provide unique and unforgettable experiences. Our expertise lies in redefining leisure and experiences, setting new standards for exclusivity and enjoyment in the luxury sector.

How do luxury customer experience & insights agencies contribute to financial services and clientele experiences for high-net-worth individuals, and what expertise can they provide in luxury wealth management?

Luxury customer experience & insights agencies, exemplified by G & Co., make substantial contributions to financial services and clientele experiences for high-net-worth individuals. Our expertise lies in understanding the intricacies of luxury wealth management, guiding brands in creating personalized financial services. From exclusive banking experiences to tailored investment strategies, G & Co. ensures that every interaction reflects sophistication and aligns with the financial aspirations of high-net-worth clients. Our strategies position financial services as an integral part of the luxury lifestyle, fostering enduring relationships and trust.

How do industry leaders contribute to customer experience enhancement, utilizing innovative approaches to elevate every touchpoint and create a lasting impact for luxury brands?

Industry leaders, like G & Co., contribute to customer experience enhancement by utilizing innovative approaches to elevate every touchpoint and create a lasting impact for luxury brands. We conduct immersive brand immersion sessions, identifying areas for enhancement. Our approach involves cutting-edge technologies, personalized experiences, and strategic collaborations. G & Co. ensures that customer experiences transcend expectations, becoming moments of delight that differentiate luxury brands in a competitive landscape, contributing to elevated brand perception and sustained market leadership.

In crafting a unified customer experience strategy, how do specialized agencies redefine the overall brand narrative to create a seamless and enchanting journey for luxury consumers?

In crafting a unified customer experience strategy, specialized agencies like G & Co. redefine the overall brand narrative to create seamless and enchanting journeys for luxury consumers. We conduct immersive brand immersion sessions, ensuring alignment with brand values. Our approach involves collaborative design thinking, creating experiences that seamlessly transition across touchpoints. G & Co. ensures that the unified strategy becomes a narrative, capturing the essence of luxury brands and fostering deep connections with high-end clientele.

How do customer relationship strategies contribute to the creation of enduring bonds with high-net-worth individuals, fostering loyalty and advocacy for luxury brands?

Customer relationship strategies, orchestrated by G & Co., contribute to the creation of enduring bonds with high-net-worth individuals, fostering loyalty and advocacy for luxury brands. We conduct comprehensive consumer profiling, understanding aspirations and preferences. Our approach involves personalized communication strategies, exclusive events, and anticipatory service. G & Co. ensures that customer relationships become more than transactions, cultivating deep connections that endure over time and position brands as integral components of the luxury lifestyle.

What proven customer retention strategies do leading luxury brands implement to ensure the longevity of their customer relationships and sustain brand loyalty over time?

Leading luxury brands, guided by strategies from G & Co., implement proven customer retention strategies to ensure the longevity of customer relationships and sustain brand loyalty over time. We employ dynamic loyalty programs, exclusive experiences, and personalized communication. Our approach involves real-time monitoring of consumer behaviors, predictive analytics, and continuous adjustments based on feedback. G & Co. ensures that retention strategies go beyond conventional approaches, leveraging advanced tools to create bespoke plans that resonate with the evolving expectations of high-net-worth consumers and contribute to the sustained success of luxury brands.

Global Leadership

We’re 100+ individuals from across the world driven by innovation and diverse perspectives. We craft your brands innovations for the world of tomorrow.
Adrian Garnica
President
As the President of G & Co., Adrian is a visionary leader responsible for driving growth, managing teams, and fostering client relationships. With a proven track record at McKinsey and R/GA, Adrian has successfully developed and executed strategic visions, led consultant teams, secured major clients such as Nike, Google, and Louis Vuitton, and ensured top-quality project delivery. Adrian's expertise lies in scaling, operations, and client-agency collaboration.
Kevin Sonof
VP, Strategy
Kevin serves G & Co. as VP of Strategy, bringing an accomplished strategist perspective for driving growth, delivering high-quality consulting projects, and cultivating client relationships. With expertise in market research, cross-functional collaboration, and staying abreast of industry trends, Kevin has successfully worked with renowned brands such as AT&T, Verizon, Google, Facebook, and Coca-Cola.
Jimena Robles
Head of Marketing & Experience
As the Head of Marketing & Experience at G & Co. Jimena employs her skill of spearheading enterprise creative strategies and roadmaps. She previously oversaw client engagements at Edelman and Essence.
Juan Manuel Gonzalez
Chief Executive Officer
As the CEO of G & Co., Juan is a visionary leader driving the company's strategic direction and growth. With expertise in executive leadership, business development, and relationship management, Juan has successfully developed and executed business plans, expanded the firm's market presence, and worked with renowned brands such as Saks Fifth Avenue, Levi’s, and Coca-Cola while taking the company to a worldwide presence and expanding to more than fifty employees. He has been recognized by the CFDA, ANA, Wall Street Journal, and Inc.
Estella Mahone
Chief Financial Officer
Estella is a seasoned financial leader responsible for developing strategies, ensuring compliance, and optimizing financial stability. With expertise in financial planning, analysis, and risk management, Estella collaborates cross-functionally to drive strategic decision-making and enabling client missions.
Francisco Chung
VP, Digital
Francisco is a dynamic leader driving business growth through digital innovation. With a proven track record of developing and executing digital strategies, Francisco leads teams, identifies opportunities, and delivers tailored solutions for clients. With a rich background working with brands like Apple, Sony, and General Electric, he brings extensive expertise in driving growth, optimizing operations, and fostering strong collaboration with clients. His achievements have been recognized during his tenure as Creative Technical Director at Isobar, frog, and Material.
Jeff MacBride
VP, Project Management
Jeff excels in developing and implementing effective project management strategies. With a strong track record in leading teams and collaborating cross-functionally, Jeff ensures successful project delivery, client satisfaction, and continuous improvement. Having served renowned clients and brands, Jeff's expertise in scaling operations and fostering a collaborative culture is backed by achievements at Lockheed Martin and as an adjunct professor in project management.
Shaelyn Ventrano
Senior Project Coordinator
As our Senior Project Coordinator, Shaelyn's expertise lies in coordinating project activities and ensuring seamless execution. With a background as a Cryptologic Linguist and Division Lead in the US Navy, Shaelyn brings exceptional organizational and communication skills to the team to help monitor project progress, facilitate collaboration, and maintain meticulous documentation. Clients value Shaelyn's proactive approach, timely updates, and attentive service. Her dedication to process improvement and sharing best practices showcases her commitment to excellence in project management.
Jacob Wright
VP, Growth
Jacob helps G & Co. in his capacity to drive market expansion and revenue growth through strategic initiatives. With a strong business development track record in working with renowned brands like Nespresso, MGM Resorts, Microsoft, Johnson & Johnson, and Unilever, Jacob develops comprehensive growth plans, leveraging industry best practices, analyzing key performance indicators to identifiy areas for improvement and fosters a culture of collaboration and achievement. Prior experience at leading agencies includes roles as an Account Manager, Strategist, and Director of Strategy.
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