Click to Contact Us Close
The Retail & Consumer Index
Keeping Retail Leaders Up to Date with Customer Experience Insights
Get Insights Retail & Consumer Leaders Listen To & Take Action On
Get Insights Retail & Consumer Leaders Listen To & Take Action On
Subscribed
Oops! Something went wrong while submitting the form.
Direct to Consumer
Retail
eCommerce
Luxury
Consumer

Luxury Market Analysis & Research Agency & Consulting Firm

G & Co. specializes in transforming challenges into opportunities with luxury market analysis & research. Leveraging our deep industry insights and cutting-edge analytical tools with G & Co.’s proprietary consumer insights platform, Acumen, we offer tailored strategies that drive growth, enhance brand value, and optimize customer engagement.

Scroll down
No items found.
7+
G & Co. has over 7+ years of experience working with Adobe Experience Cloud, helping clients to implement, integrate and optimize the platform to drive business results.
26
G & Co. has a team of more than 25 employees who are certified experts across the Adobe platform.
100%
Lorem ipsum dolor sit amet consectetur. Arcu odio ultrices mauris proin.
10
Lorem ipsum dolor sit amet consectetur.

Luxury Market Analysis & Research Agency & Consulting Firm Services

At G & Co., we specialize in transforming challenges into opportunities for our clients in the luxury market analysis & research industry. Leveraging our deep industry insights and cutting-edge analytical tools with G & Co.’s proprietary consumer insights platform, Acumen, we offer tailored strategies that drive growth, enhance brand value, and optimize customer engagement. Our approach includes meticulous market segmentation, trend forecasting, and competitive analysis, ensuring our clients stay ahead in a rapidly evolving luxury landscape. By partnering with us, brands not only gain a nuanced understanding of their market dynamics but also receive actionable recommendations to significantly improve their performance and sustain long-term success.

Market Segmentation Analysis

G & Co. excels in dissecting the luxury market, offering precise market segmentation analysis. We identify unique consumer segments, enabling clients to tailor their strategies for maximum market penetration and personalized customer experiences.

Consumer Behavior Research

Our consumer behavior research delves deep into the psyche of luxury buyers. G & Co. provides insights into purchasing patterns and motivations, equipping clients with the knowledge to craft compelling, customer-centric offerings.

Competitive Benchmarking

At G & Co., we conduct thorough competitive benchmarking, giving our clients a clear view of their standing in the luxury market. This insight fosters strategic decision-making, helping to outpace competitors and elevate market presence.

Trend Forecasting

Our trend forecasting expertise at G & Co. is unrivaled. We anticipate shifts in luxury markets, guiding clients to stay ahead of emerging trends and capitalize on them effectively for sustained growth and relevance.

Brand Positioning Strategy

G & Co.'s brand positioning strategy service is designed to distinguish your brand in the luxury market. We craft unique narratives and positioning tactics that resonate with target audiences, enhancing brand recognition and loyalty.

Brand Performance

We measure and analyze brand performance with precision, offering actionable insights to elevate brand prestige and profitability in the luxury sector. G & Co.'s approach is data-driven, focusing on enhancing every aspect of brand health.

Omnichannel Customer Journey Analysis

Our omnichannel customer journey analysis provides a comprehensive view of customer interactions across all touchpoints. G & Co. helps luxury brands create seamless, personalized experiences that foster loyalty and drive sales.

Campaign Evaluation

At G & Co., we meticulously evaluate marketing campaigns, assessing their impact on the luxury market. Our evaluations inform future strategies, ensuring that our clients' campaigns resonate with their audience and deliver optimal ROI.

Consumer Insights & Surveys

By deploying tailored surveys and cutting-edge analytical tools, we provide our clients with an unparalleled understanding of consumer behaviors and preferences. This in-depth knowledge fosters strategic decision-making, enabling brands to align their offerings with evolving market demands. Our approach not only illuminates current trends but also anticipates future shifts, ensuring our clients remain at the forefront of the luxury sector.

Qualitative & Quantitative Research

G & Co. excels in blending qualitative and quantitative research methodologies to offer a comprehensive analysis of the luxury market. Our qualitative research delves into the depths of the consumer psyche, revealing the motivations and emotions driving luxury purchases, while our robust quantitative analysis provides hard data and trends, enabling a complete market overview. This dual approach empowers our clients with a holistic understanding of their market, equipping them with the insights necessary to innovate and lead in the competitive world of luxury.
Learn how Nike expertly curated its direct-to-consumer strategy through a meticulously refined digital experience.
Learn how Marriott Bonvoy successfully reimagined the travel experience by embracing a digital platform-driven approach.
Learn how Psycho Bunny reimagined their design for an optimized shopping experience.
Read how Burberry revolutionized the luxury fashion landscape with a groundbreaking digital transformation in commerce.

Our Impact as a Luxury Market Analysis & Research Agency & Consulting Firm

In the intricate landscape of luxury market analysis and research, G & Co. stands as an indispensable ally for clients facing multifaceted challenges. Our bespoke solutions, rooted in deep market intelligence and innovative methodologies with Acumen, empower clients to navigate complexities with ease. We excel in identifying emerging trends, optimizing brand positioning, and enhancing customer engagement strategies. This comprehensive approach not only addresses current market challenges but also equips our clients with a sustainable competitive edge. Our track record of transforming insights into actionable strategies ensures that our clients are always at the vanguard of the luxury market, ready to seize opportunities and drive unparalleled business growth.

Market Trend Adaptation

G & Co. equips clients in the luxury market with the agility to adapt to rapid market trends. Our foresight in trend analysis and adaptation strategies ensures clients are always in sync with evolving market demands, positioning them to capitalize on emerging opportunities and maintain market relevance.

Brand Differentiation

In the competitive luxury market, G & Co. excels in carving out unique brand identities. Our expertise in brand differentiation empowers clients to stand apart, creating distinct brand narratives and experiences that resonate deeply with their target audience, enhancing brand recall and loyalty.

Market Expansion

At G & Co., we facilitate strategic market expansion for luxury brands. Through comprehensive market analysis and identification of new market potentials, we guide clients through successful entry and establishment in untapped markets, ensuring sustainable growth and diversified market presence.

Customer Experience Enhancement

We specialize in elevating the customer experience for luxury market clients. G & Co. employs a blend of qualitative and quantitative research to fine-tune customer interactions at every touchpoint, resulting in enhanced customer satisfaction and loyalty, and ultimately, driving brand growth.

Deep Data & Analytics

G & Co.'s prowess in deep data and analytics offers luxury market clients unparalleled insights. Our data-driven approach enables nuanced understanding of market dynamics, customer preferences, and operational efficiencies, leading to informed decision-making and strategic advantage.

Customer Value & Social Tracking

Understanding and tracking customer value and social trends is key in the luxury market, and G & Co. excels in this area. We provide clients with rich insights into customer behaviors and social movements, enabling them to align their strategies with customer values and current social trends for maximum engagement and impact.

Global Perspective and Cultural Sensitivity

With a global presence spanning key luxury markets, G & Co. offers clients a unique advantage. Our diverse team provides a global perspective, understanding cultural nuances and consumer behaviors across borders. This ensures that our clients' market entry strategies are not only globally informed but also culturally sensitive, fostering success in diverse consumer segments.

Testimonial

"G & Co. is a dynamic, resourceful, and engaging team that can dive in, collaborate across teams, and deliver actionable insights. I would recommend them for any company that requires strategic thinking and leadership."

"Upon reviewing multiple alternatives, our selection fell on G & Co., - a choice that has been absolutely precise from the very start. This collaboration has brought forth immense value and positivity for Nike, making it an exceptionally gratifying endeavor."

"G & Co.'s team exemplifies strategic expertise and fearless innovation. Their commitment to solving complex problems is commendable."

"G & Co. is a blend of passion, collaboration, and unmatched digital expertise, always exceeding our business expectations."

Aaron Bellack
Manager, Marketplace Operations
Saks Fifth Avenue
Alexandra Reed
Director, Digital Marketing EMEA
Nike
Akio Tanaka
Senior Director, Digital Transformation
Toyota
Patricia Miller
Senior Director, Customer Experience
Enterprise Airline

Our Expertise as a Luxury Market Analysis & Research Agency & Consulting Firm

G & Co. is distinguished in the luxury market analysis & research industry for its profound expertise and deep-seated understanding of the sector. Our team, composed of seasoned professionals and thought leaders, brings a wealth of experience that spans the intricacies of luxury brand dynamics, consumer behavior, and market trends. This depth of knowledge enables us to provide clients with unparalleled insights, not just scratching the surface but delving into the core of what drives the luxury market. Our thorough research methodologies, combined with a keen eye for emerging trends, equip our clients with the foresight and understanding necessary to navigate the complex landscape of luxury markets effectively. This comprehensive expertise forms the foundation upon which our clients build strategies that are both innovative and deeply informed, setting them apart in the ever-evolving world of luxury.

Luxury Customer Experience

G & Co. excels in crafting unparalleled luxury customer experiences. Leveraging our deep understanding of high-end market dynamics, we guide clients in creating exquisite, personalized experiences that not only meet but exceed the expectations of discerning luxury consumers, fostering brand loyalty and prestige.

Consumer Behavior Analysis

Our consumer behavior analysis is a cornerstone of G & Co.'s expertise. We delve into the psyche of luxury consumers, uncovering motivations, preferences, and purchasing patterns. This insight enables clients to tailor their offerings and marketing strategies effectively, resonating with their target audience.

Global Market Research Expertise

At G & Co., our global market research expertise provides clients with a panoramic view of the luxury landscape. We combine local insights with global trends, equipping clients with the knowledge to navigate diverse markets and capitalize on global opportunities effectively.

Market Trend Insights

We provide cutting-edge market trend insights, crucial for staying ahead in the luxury sector. G & Co.'s ability to forecast and interpret market shifts ensures that our clients are always prepared and proactive, leveraging trends to maintain their market lead.

Brand Positioning Proficiency

G & Co. is renowned for its brand positioning proficiency. We assist clients in defining and communicating their unique brand value, ensuring that they stand out in a saturated market. Our strategic approach to brand positioning amplifies visibility and strengthens market presence.

Luxury Consumer Segmentation

Our luxury consumer segmentation is precise and insightful. G & Co. identifies distinct consumer groups within the luxury market, enabling clients to develop highly targeted strategies that appeal to specific segments, optimizing reach and enhancing the effectiveness of their marketing efforts.

Consumer Goods

G & Co. offers unparalleled expertise in the luxury consumer goods sector, guiding clients through market intricacies with tailored strategies. Our deep understanding of product trends, consumer preferences, and branding nuances enables clients to optimize product offerings and capture market share effectively.

Retail

In the luxury retail space, G & Co.'s insights are invaluable. We help clients navigate evolving retail landscapes, from physical storefronts to digital platforms. Our strategies encompass consumer engagement, retail experience enhancement, and omnichannel integration, driving sales and strengthening brand presence.

Travel & Hospitality

For the travel and hospitality sector, G & Co. offers expert guidance in creating exclusive and memorable experiences. We analyze consumer travel behaviors and preferences, enabling clients to craft bespoke offerings that appeal to luxury travelers, ensuring top-tier service quality and operational excellence.

Automotive

In the luxury automotive industry, G & Co. provides strategic insights into consumer demands and market trends. We assist clients in aligning product development, marketing strategies, and customer service with the unique expectations of luxury automotive buyers, ensuring a competitive edge in this dynamic sector.
53% increase in online campaign-driven conversion rate for Prime membership
102+ million people reached after implementation of user experience design
162% increase in online direct-to-consumer conversion
38% Uplift in brand eCommerce redesign impacting customer retention
Robust strategy delivered to meet $10 billion revenue goal by 2027
Mobile app design created from start to finish in 2-month timeline
23 million impressions generated to bolster customer retention and loyalty
Redesign accomplished in 3 months.
478% increase in campaign reach with new market targeting
100+ delivers & consumers benchmarked across the United States for a 3-month survey
Full-scale, responsive UX/UI design for desktop, mobile, and tablet created in 2 months
1 million downloads of the Toyota app for convenient, vehicle management
1 million downloads of the Toyota app for convenient, vehicle management
Full-scale, responsive UX/UI design for desktop, mobile, and tablet created in 2 months
100+ delivers & consumers benchmarked across the United States for a 3-month survey
478% increase in campaign reach with new market targeting
Redesign accomplished in 3 months.
23 million impressions generated to bolster customer retention and loyalty
Mobile app design created from start to finish in 2-month timeline
Robust strategy delivered to meet $10 billion revenue goal by 2027
38% Uplift in brand eCommerce redesign impacting customer retention
162% increase in online direct-to-consumer conversion
102+ million people reached after implementation of user experience design
53% increase in online campaign-driven conversion rate for Prime membership

Technologies

Lorem ipsum dolor sit amet
Lorem ipsum dolor sit amet consectetur. Ut posuere egestas tellus gravida feugiat.
Button
Lorem ipsum dolor sit amet
Lorem ipsum dolor sit amet consectetur. Ut posuere egestas tellus gravida feugiat.
Button
Lorem ipsum dolor sit amet
Lorem ipsum dolor sit amet consectetur. Ut posuere egestas tellus gravida feugiat.
Button
Lorem ipsum dolor sit amet
Lorem ipsum dolor sit amet consectetur. Ut posuere egestas tellus gravida feugiat.
Button
Lorem ipsum dolor sit amet
Lorem ipsum dolor sit amet consectetur. Ut posuere egestas tellus gravida feugiat.
Button
Lorem ipsum dolor sit amet
Lorem ipsum dolor sit amet consectetur. Ut posuere egestas tellus gravida feugiat.
Button
Lorem ipsum dolor sit amet
Lorem ipsum dolor sit amet consectetur. Ut posuere egestas tellus gravida feugiat.
Button
Lorem ipsum dolor sit amet
Lorem ipsum dolor sit amet consectetur. Ut posuere egestas tellus gravida feugiat.
Button

FAQs

What are the benefits of hiring a luxury market research agency for enterprise businesses?

Engaging a luxury market research agency offers multifaceted benefits. Firstly, it brings specialized expertise in identifying and understanding the nuanced preferences and behaviors of high-net-worth individuals, a segment notoriously difficult to analyze using standard market research methods. These agencies have access to exclusive data sources and industry contacts, providing insights that are both deep and broad in scope. 

Moreover, they offer bespoke research methodologies tailored to the unique dynamics of the luxury sector, encompassing emerging trends, competitor analysis, and market forecasts. This specialized focus equips enterprise businesses with strategic intelligence to make informed decisions, optimize product offerings, and refine marketing strategies, ultimately enhancing brand prestige and driving revenue growth in the competitive luxury market.

How can a luxury market intelligence agency improve decision-making in luxury brand management?

A luxury market intelligence agency plays a pivotal role in enhancing decision-making for luxury brand managers. By providing comprehensive market analysis, including competitive landscape assessments and consumer trend forecasts, these agencies offer a strategic advantage. This intelligence is crucial for making informed decisions about product positioning, pricing strategies, and marketing campaigns. 

Additionally, these agencies provide real-time market insights, enabling brands to swiftly adapt to changing market conditions and consumer preferences. This agility is critical in the fast-paced luxury sector, where staying ahead of trends and consumer expectations is essential for maintaining brand relevance and prestige.

What unique insights can a luxury research intelligence agency provide for high-end product development?

For high-end product development, a luxury research intelligence agency provides invaluable insights that transcend traditional market data. These agencies delve into the psychological and emotional drivers of luxury consumption, offering a deeper understanding of what motivates the luxury consumer. 

This includes analysis of emerging lifestyle trends, socio-economic factors influencing luxury spending, and the evolving expectations of luxury experiences. Such insights are crucial for developing products that not only meet but exceed the expectations of a discerning clientele, ensuring that new offerings resonate with the target audience and embody the essence of luxury.

With G & Co.’s proprietary Acumen consumer insights and brand health platform, luxury brands unlock a powerful tool that not only provides real-time consumer sentiment data and competitive benchmarking but offers actionable insights and takeaways to inform any product development or brand strategy.

Why is it important for luxury businesses to partner with a luxury consumer & market data agency?

Partnering with a luxury consumer & market data agency is essential for luxury businesses aiming to maintain a competitive edge. These agencies provide access to rich, detailed data on consumer behaviors, preferences, and spending patterns specific to the luxury market. This data is critical for understanding the subtle shifts in consumer attitudes and the factors influencing purchasing decisions in different luxury segments. 

By leveraging this data, luxury businesses can tailor their products, services, and marketing strategies to more effectively target and engage their audience, ultimately leading to increased customer loyalty and market share.

How does a luxury consumer insights agency help in understanding the changing preferences of affluent customers?

A luxury consumer insights agency is instrumental in deciphering the complex and evolving preferences of affluent customers. These agencies utilize sophisticated research methods, including in-depth interviews, ethnographic studies, and sentiment analysis, to gain a deep understanding of the luxury consumer psyche. They analyze factors such as the impact of digital transformation on luxury consumption, the rising importance of sustainability and ethics in luxury purchasing, and the shifting dynamics in luxury consumption post-pandemic. 

This comprehensive understanding allows luxury brands to anticipate and respond to shifts in consumer preferences, ensuring that their offerings remain relevant and desirable in a rapidly changing market.

What role does a luxury consumer survey agency play in shaping marketing strategies for premium brands?

A luxury consumer survey agency plays a critical role in shaping the marketing strategies of premium brands. By conducting targeted surveys, these agencies gather rich, nuanced data on the preferences, expectations, and perceptions of luxury consumers. This data enables brands to develop highly personalized marketing strategies that resonate with their target audience. For instance, insights into consumer attitudes towards sustainability can guide eco-friendly branding initiatives. 

Furthermore, luxury consumer surveys can reveal the effectiveness of current marketing tactics, allowing brands to refine their approach, enhance engagement, and improve ROI. Essentially, these agencies provide the empirical foundation upon which successful, data-driven marketing strategies are built.

In what ways can a luxury consumer research agency contribute to enhancing customer experience in the luxury sector?

A luxury consumer research agency contributes significantly to enhancing customer experience in the luxury sector by offering a deep understanding of what luxury consumers truly value. These agencies employ methods like ethnographic research and customer journey mapping to capture the full spectrum of the customer experience. This research uncovers key touchpoints and sentiments that shape the customer's perception of a luxury brand.

By analyzing this data, brands can create more meaningful, memorable experiences that go beyond mere transactions, fostering a sense of exclusivity and personalization that is essential in the luxury market. This leads to stronger brand loyalty and a more engaged customer base.

How does a luxury quantitative research agency aid in market segmentation and targeting for luxury brands?

A luxury quantitative research agency is invaluable for effective market segmentation and targeting. By employing statistical techniques and data analysis, these agencies identify distinct consumer segments within the broader luxury market. This segmentation is based on variables like purchasing power, lifestyle preferences, and brand affinity. 

The insights gained enable luxury brands to tailor their products and marketing efforts to the specific needs and desires of each segment, ensuring greater precision in targeting. Additionally, quantitative research helps in predicting consumer trends and behaviors, allowing brands to proactively adapt their strategies to capture emerging market opportunities.

With G & Co.’s Acumen consumer insights and brand health analysis platform, brands can not only get real-time insights but gain access to actionable and informative recommendations made for both short-term and long-term impacts.

What are the advantages of employing a luxury qualitative research agency for in-depth market understanding?

Employing a luxury qualitative research agency offers distinct advantages for gaining an in-depth understanding of the luxury market. These agencies specialize in exploratory research methods like in-depth interviews and focus groups, which uncover the underlying motivations, attitudes, and emotions of luxury consumers. This qualitative approach provides a richer, more nuanced perspective than quantitative data alone, offering insights into the aspirational aspects of luxury consumption. 

Such depth of understanding is critical for brands to create products and experiences that deeply resonate with their audience, fostering emotional connections that drive brand loyalty and advocacy.

G & Co. is a paragon of in-depth market analysis and research into the luxury domain. With a powerful proprietary consumer insights and brand health platform in Acumen, luxury brands can gain access to both industry-standard qualitative research and custom insights. Clients can expect bespoke surveys and results in as little as 48 hours, providing an competitive advantage in an always-moving industry.

How can collaboration with a luxury market analysis research agency drive innovation and growth in high-end markets?

Collaboration with a luxury market analysis research agency can be a catalyst for innovation and growth in high-end markets. These agencies provide a comprehensive view of the market landscape, including competitive analysis, emerging trends, and potential growth areas. This information is critical for identifying untapped opportunities and developing innovative strategies to capitalize on them. 

For example, insights into technological advancements can inform the integration of digital experiences in luxury retail. Moreover, these agencies offer strategic guidance on navigating market challenges and adapting to evolving consumer expectations, ensuring that luxury brands remain at the forefront of innovation and continue to thrive in a competitive market.

Global Leadership

We’re 100+ individuals from across the world driven by innovation and diverse perspectives. We craft your brands innovations for the world of tomorrow.
Adrian Garnica
President
As the President of G & Co., Adrian is a visionary leader responsible for driving growth, managing teams, and fostering client relationships. With a proven track record at McKinsey and R/GA, Adrian has successfully developed and executed strategic visions, led consultant teams, secured major clients such as Nike, Google, and Louis Vuitton, and ensured top-quality project delivery. Adrian's expertise lies in scaling, operations, and client-agency collaboration.
Kevin Sonof
VP, Strategy
Kevin serves G & Co. as VP of Strategy, bringing an accomplished strategist perspective for driving growth, delivering high-quality consulting projects, and cultivating client relationships. With expertise in market research, cross-functional collaboration, and staying abreast of industry trends, Kevin has successfully worked with renowned brands such as AT&T, Verizon, Google, Facebook, and Coca-Cola.
Jimena Robles
Head of Marketing & Experience
As the Head of Marketing & Experience at G & Co. Jimena employs her skill of spearheading enterprise creative strategies and roadmaps. She previously oversaw client engagements at Edelman and Essence.
Juan Manuel Gonzalez
Chief Executive Officer
As the CEO of G & Co., Juan is a visionary leader driving the company's strategic direction and growth. With expertise in executive leadership, business development, and relationship management, Juan has successfully developed and executed business plans, expanded the firm's market presence, and worked with renowned brands such as Saks Fifth Avenue, Levi’s, and Coca-Cola while taking the company to a worldwide presence and expanding to more than fifty employees. He has been recognized by the CFDA, ANA, Wall Street Journal, and Inc.
Estella Mahone
Chief Financial Officer
Estella is a seasoned financial leader responsible for developing strategies, ensuring compliance, and optimizing financial stability. With expertise in financial planning, analysis, and risk management, Estella collaborates cross-functionally to drive strategic decision-making and enabling client missions.
Francisco Chung
VP, Digital
Francisco is a dynamic leader driving business growth through digital innovation. With a proven track record of developing and executing digital strategies, Francisco leads teams, identifies opportunities, and delivers tailored solutions for clients. With a rich background working with brands like Apple, Sony, and General Electric, he brings extensive expertise in driving growth, optimizing operations, and fostering strong collaboration with clients. His achievements have been recognized during his tenure as Creative Technical Director at Isobar, frog, and Material.
Jeff MacBride
VP, Project Management
Jeff excels in developing and implementing effective project management strategies. With a strong track record in leading teams and collaborating cross-functionally, Jeff ensures successful project delivery, client satisfaction, and continuous improvement. Having served renowned clients and brands, Jeff's expertise in scaling operations and fostering a collaborative culture is backed by achievements at Lockheed Martin and as an adjunct professor in project management.
Shaelyn Ventrano
Senior Project Coordinator
As our Senior Project Coordinator, Shaelyn's expertise lies in coordinating project activities and ensuring seamless execution. With a background as a Cryptologic Linguist and Division Lead in the US Navy, Shaelyn brings exceptional organizational and communication skills to the team to help monitor project progress, facilitate collaboration, and maintain meticulous documentation. Clients value Shaelyn's proactive approach, timely updates, and attentive service. Her dedication to process improvement and sharing best practices showcases her commitment to excellence in project management.
Jacob Wright
VP, Growth
Jacob helps G & Co. in his capacity to drive market expansion and revenue growth through strategic initiatives. With a strong business development track record in working with renowned brands like Nespresso, MGM Resorts, Microsoft, Johnson & Johnson, and Unilever, Jacob develops comprehensive growth plans, leveraging industry best practices, analyzing key performance indicators to identifiy areas for improvement and fosters a culture of collaboration and achievement. Prior experience at leading agencies includes roles as an Account Manager, Strategist, and Director of Strategy.
Ready to unlock growth?
Contact Us